Politique de remboursement

No Refund or Return Policy

Thank you for shopping with Giftella. We are committed to providing you with high-quality products and a pleasant shopping experience. Please review our policy carefully:

1. No Refunds: All sales are final. We do not offer refunds for any products purchased from our store. Please double-check your order and product details before confirming your purchase.

2. No Returns: We do not accept returns for any items. To ensure you are completely satisfied with your purchase, please review the product descriptions and images provided on our website. If you have any questions or need additional information before making a purchase, please contact us at giftella.contact@gmail.com

3. Exceptions: If you receive a defective or damaged item, please contact us within 7 days of delivery at giftella.contact@gmail.com. We will review your case and may offer a replacement or store credit if the item is confirmed to be defective or damaged upon arrival.

4. Contact Us: For any questions or concerns about our products or this policy, please contact us at giftella.contact@gmail.com. We are here to assist you and address any issues you may have.

Thank you for your understanding and for choosing Giftella.